Payments Policy

Payment Methods We Accept

We offer secure, convenient ways to pay, so that checking out is straightforward for every customer in the United Kingdom.

Credit & Debit Cards

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • UnionPay

Digital Wallets & Express Checkout

  • Shop Pay
  • Apple Pay
  • Google Pay

All payments are taken in GBP (pounds sterling).

Payment Security

Your payment details are protected by industry-standard encryption and secure payment processing technology. We neither store your full card details nor have access to them at any stage.

Every transaction is handled by established, PCI-DSS compliant payment providers.

How Orders Are Processed

  • Payment has to be completed successfully before an order is processed or dispatched.
  • Where a payment is declined or fails, the order will not be confirmed.
  • Where we suspect fraudulent or unauthorised activity, we may place an order on hold pending verification, or cancel it.

VAT and Taxes

Prices shown on the Site are in pounds sterling and include UK VAT where it applies. Any tax charged is set out clearly before you complete your purchase, and your order confirmation serves as your receipt. As we deliver within the UK only, no customs duties or import charges arise.

Problems with Payment

If you hit a problem at checkout, or have a question about a payment, please contact our customer support team on +44 7520 682804 or at contact@lilaparis.com, quoting your order number where you have one.

Contact Us

Store Name: Lila Paris
Business Name: Gomerchantsolutions Limited
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company No.: 17322088
Phone: +44 7520 682804
Email: contact@lilaparis.com
Customer Service Hours: Monday to Friday, 9.00 a.m. – 5.00 p.m. (GMT)

We aim to respond within 24 hours.